Return Policy Page

Return Policy for Korean Beauty Shop

At Korean Beauty Shop, we strive to ensure your satisfaction with our Korean beauty products. If you need to return an item, please review our return policy below:

1. *Returns Eligibility:*

   - Items must be unused, unopened, and in their original packaging.

   - Returns are accepted within 7 days from the date of Delivered.

2. *Process for Returns:*

   - Contact our customer service team at support@koreanbeautybd.com to initiate the return process.

   - Provide your order number, the name of the product you wish to return, and the reason for the return.

   - Click Some Photos Of Current Condition Of That Product Which Want to Return, And Send Our Support Agent

     Via Mail.

3. *Return Shipping:*

   - Customers are responsible for return shipping costs unless the return is due to a mistake on our part.

   - We recommend using a trackable shipping service for returns.

4. *Refund Processing:*

   - Once your return is received and inspected, we will notify you of the approval or rejection of your refund.

   - If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 5 Working days.

5. *Exchanges:*

   - We currently do not offer direct exchanges. If you need a different item, please return the original item and place a new order.

6. *Damaged or Defective Items:*

   - If you receive a damaged or defective item, please contact us immediately for assistance. Provide photos of the damaged product for prompt resolution.

7. *Non-Returnable Items:*

   - Certain items, such as opened or used products, gift cards, and promotional items, are non-returnable.

8. *Cancellation Policy:*

   - Orders can be canceled within 24 hours of purchase. After this period, the order may have already been processed and shipped.

9. *Contact Information:*

   - For any inquiries or to initiate a return, please contact our customer service team at support@koreanbeautybd.com

By shopping at Korean Beauty Shop, you agree to adhere to the terms outlined in this return policy. We appreciate your understanding and cooperation.